- Material : Polyester+Spandex
Tank Dress
Return Policy
The only items that are accepted on a return basis is the following:
1. Wrong Size
2. Wrong Color
3. Item is defective
4. Cosmetic Products are not returnable
Please note: That the item that is being returned must be in the original condition and not worn, or cleaned. (If item has been worn or cleaned a Store Credit will be given).
Online purchases have been extended from the standard 30- day return policy to 60 days. This will allow you the online consumer enough time to return order by mail (at your own expense).
For online orders, please provide your order number (which you can get from your order confirmation e-mail).
Due to an increased volume of returns and coronavirus-related delays, customers should anticipate the processing of refunds to take longer than the standard 14 days.
FAQs
How do I know if the product fits?
When shopping online, you need to know your measurements. We all know that sizes vary depending on the brand or country (e.g. European sizes vs American sizes). We recommend you take a measuring tape and take note of your bust, waist, hips, and inseam. Note that US sizes are generally larger than European or Asian sizes. For example, a US 'M' is usually a European 'L'.
Please do check the material and cut of the clothes you are buying. If it is tight fitting, you would be safer to buy one size larger.
Is it safe to shop with us?
We highly recommend you have a strong password. We offer various ways to pay: PayPal & Credit Card processing. We also protect our website. Our SSL (secure sockets layer) encryption installed which is represented by an icon of a locked padlock.
How can I save when shopping with you?
One of the benefits of shopping online with us, is that you are able to find products at lower prices. We recommend you sign-up to receive special offers, coupons, and upcoming events.
How can I track my package?
Once your payment has been received, we will package your order and deliver it to the Post Office, and you will be provided a tracking number to track your package.
Which currency will I be charged in?
USD
Where do we ship?
Currently we only ship in the United States.
How long does it take for orders to ship?
Based on the Pandemic (COVID19) please allow 7-14 day for delivery. If there exists any delays, we will contact you via email.
Privacy Policy
Updated September 23, 2020
My Story Living with Lupus (“Site”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you when you visit https:mystorylivingwithlupus.com (“Site”), how we use the information we collect, with whom we share it, how we protect it, and the choices we offer you regarding our collection and use of such information.
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
My Story Living with Lupus is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at mystorylivingwithlupus@gmail.com
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mystorylivingwithlupus@gmail.com.